Last updated: September 9, 2026
Information We Collect
When you browse ZZ.shop, contact us or place an order, we may collect your name, billing and shipping address, telephone number, email address when provided, order number, product selections, customization instructions, order notes, payment status and transaction references. Payment providers process payment credentials; ZZ.shop does not store your complete card number or PayPal login details.
We may also collect technical information such as your IP address, browser, device type, operating system, time zone, referring page, pages visited and cookie identifiers needed to operate and secure the website.
How We Use Information
We use information to process and fulfill orders, confirm payments, create customized products, arrange delivery, provide tracking, handle returns or refunds, answer customer questions, prevent fraud, maintain required business records and improve the website. Marketing messages are sent only where you have requested or permitted them, and you may unsubscribe at any time.
How We Share Information
We do not sell personal information. We share only the information reasonably necessary with trusted service providers that support payment processing, website hosting, fraud prevention, analytics, customer service and shipping. These providers may process information under their own privacy terms and applicable law.
Data Retention
We keep order and transaction records only for as long as reasonably required to provide service, resolve disputes, prevent fraud and meet accounting or legal obligations. Contact and marketing information is kept until it is no longer needed or you withdraw your consent, subject to records we are legally required to retain.
Cookies
Cookies help keep your cart, remember checkout progress, maintain account sessions, measure site performance and protect the website. You can restrict cookies in your browser, but cart, login or checkout features may not work correctly.
Security and Data Incidents
We use reasonable administrative and technical safeguards to protect customer information. No online system can be guaranteed completely secure. If a data incident creates a material risk to affected customers, we will investigate and provide notice where required by applicable law.
Your Choices and Rights
Subject to applicable law, you may ask to access, correct or delete personal information, object to or restrict certain processing, or withdraw marketing consent. We may need to verify your identity and may retain information required for completed orders, fraud prevention, disputes or legal obligations.
Children
ZZ.shop is not intended for children under 13. A minor may purchase only with the permission and supervision of a parent or legal guardian.
Contact
For privacy questions or requests, use the Contact page or email wenxiuhua1718@outlook.com. Please do not send card numbers, PayPal passwords or other sensitive payment credentials through the contact form.